Support
Available to: Admin, Super Admin
Manage customer support enquiries and help content.
Module Navigation
| Section | Path | Purpose |
|---|---|---|
| Enquiry | /support/enquiry | Support ticket management |
| Settings | /support/settings | Enquiry types and help content configuration |
Enquiry
Navigate to Support → Enquiry (/support/enquiry).
View and manage all support enquiries/tickets.
Creating / Editing an Enquiry
Navigate to /support/enquiry/edit/$id to create or edit a support enquiry.
Support Settings
Navigate to Support → Settings (/support/settings).
Configuration Tabs
| Tab | Path | Description |
|---|---|---|
| Enquiry Types | /support/settings/enquire-type | Manage the types of enquiries users can submit |
| Help Categories | /support/settings/help-categories | Manage help content categories |
| Help Sub-categories | /support/settings/help-sub-categories | Manage sub-categories under each category |
| Questions & Answers | /support/settings/help-questions-answers | Manage FAQ content — questions and their answers |