Payments & Payouts
Available to: Admin, Super Admin, Accountant
Manage bank deposits, payment followups, and withdrawal/payout requests.
Module Navigation
| Section | Path | Purpose |
|---|---|---|
| Bank Deposits | /payments/bank-deposits | Track cash deposits to bank accounts |
| Followups | /payments/payment-followups | Follow up on pending payments |
| Payout Requests | /payments/withdraw-requests | Approve/manage withdrawal requests |
Bank Deposits
Navigate to Payments → Bank Deposits (/payments/bank-deposits).
Track physical cash deposits made to bank accounts.
Creating a Bank Deposit
Navigate to /payments/bank-deposits/edit/new.
Bank Deposit Detail
Click a deposit to open the detail view with three tabs:
| Tab | Path | Description |
|---|---|---|
| General | /general | Deposit overview and basic details |
| Transactions | /transactions | Individual transactions linked to this deposit |
| Denomination | /denomination | Cash denomination breakdown |
Payment Followups
Navigate to Payments → Followups (/payments/payment-followups).
Track and follow up on pending payment collections across three tabs:
| Tab | Path | Description |
|---|---|---|
| Current | /payments/payment-followups/current | Active followups due now |
| Future | /payments/payment-followups/future | Upcoming scheduled followups |
| Past | /payments/payment-followups/past | Completed past followups |
Followup History
View comment and action history at /payments/payment-followups/histories.
Payout Requests
Navigate to Payments → Payout Requests (/payments/withdraw-requests).
Manage wallet withdrawal requests from users and companies. This is the admin side of the wallet withdrawal flow.
Request Statuses
| Status | Description |
|---|---|
| Requested | Awaiting admin approval |
| Processing | Approved, bank transfer in progress |
| Declined | Admin rejected with reason |
| Canceled | Request was canceled |
| Failed | Transfer failed — can be retried |
Actions
| Action | Description |
|---|---|
| Accept | Approve → Status: "Processing" |
| Decline | Reject with reason (min 3 characters) → Status: "Declined" |
| Cancel | Cancel → Status: "Canceled" |
| Retry | Retry failed transfer → Status: "Processing" |
Bulk Actions
Select multiple requests and apply the same action to all at once.