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Payments & Payouts

Available to: Admin, Super Admin, Accountant

Manage bank deposits, payment followups, and withdrawal/payout requests.

Module Navigation​

SectionPathPurpose
Bank Deposits/payments/bank-depositsTrack cash deposits to bank accounts
Followups/payments/payment-followupsFollow up on pending payments
Payout Requests/payments/withdraw-requestsApprove/manage withdrawal requests

Bank Deposits​

Navigate to Payments → Bank Deposits (/payments/bank-deposits).

Track physical cash deposits made to bank accounts.

Creating a Bank Deposit​

Navigate to /payments/bank-deposits/edit/new.

Bank Deposit Detail​

Click a deposit to open the detail view with three tabs:

TabPathDescription
General/generalDeposit overview and basic details
Transactions/transactionsIndividual transactions linked to this deposit
Denomination/denominationCash denomination breakdown

Payment Followups​

Navigate to Payments → Followups (/payments/payment-followups).

Track and follow up on pending payment collections across three tabs:

TabPathDescription
Current/payments/payment-followups/currentActive followups due now
Future/payments/payment-followups/futureUpcoming scheduled followups
Past/payments/payment-followups/pastCompleted past followups

Followup History​

View comment and action history at /payments/payment-followups/histories.

Payout Requests​

Navigate to Payments → Payout Requests (/payments/withdraw-requests).

Manage wallet withdrawal requests from users and companies. This is the admin side of the wallet withdrawal flow.

Request Statuses​

StatusDescription
RequestedAwaiting admin approval
ProcessingApproved, bank transfer in progress
DeclinedAdmin rejected with reason
CanceledRequest was canceled
FailedTransfer failed — can be retried

Actions​

ActionDescription
AcceptApprove → Status: "Processing"
DeclineReject with reason (min 3 characters) → Status: "Declined"
CancelCancel → Status: "Canceled"
RetryRetry failed transfer → Status: "Processing"

Bulk Actions​

Select multiple requests and apply the same action to all at once.