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Payments & Payouts

Available to: Admin, Super Admin, Accountant

Manage bank deposits, payment followups, and withdrawal/payout requests.

Module Navigation

SectionPathPurpose
Bank Deposits/payments/bank-depositsTrack cash deposits to bank accounts
Followups/payments/payment-followupsFollow up on pending payments
Payout Requests/payments/withdraw-requestsApprove/manage withdrawal requests

Bank Deposits

Navigate to Payments → Bank Deposits (/payments/bank-deposits).

Track physical cash deposits made to bank accounts.

Creating a Bank Deposit

Navigate to /payments/bank-deposits/edit/new.

Bank Deposit Detail

Click a deposit to open the detail view with three tabs:

TabPathDescription
General/generalDeposit overview and basic details
Transactions/transactionsIndividual transactions linked to this deposit
Denomination/denominationCash denomination breakdown

Payment Followups

Navigate to Payments → Followups (/payments/payment-followups).

Track and follow up on pending payment collections across three tabs:

TabPathDescription
Current/payments/payment-followups/currentActive followups due now
Future/payments/payment-followups/futureUpcoming scheduled followups
Past/payments/payment-followups/pastCompleted past followups

Followup History

View comment and action history at /payments/payment-followups/histories.

Payout Requests

Navigate to Payments → Payout Requests (/payments/withdraw-requests).

Manage wallet withdrawal requests from users and companies. This is the admin side of the wallet withdrawal flow.

Request Statuses

StatusDescription
RequestedAwaiting admin approval
ProcessingApproved, bank transfer in progress
DeclinedAdmin rejected with reason
CanceledRequest was canceled
FailedTransfer failed — can be retried

Actions

ActionDescription
AcceptApprove → Status: "Processing"
DeclineReject with reason (min 3 characters) → Status: "Declined"
CancelCancel → Status: "Canceled"
RetryRetry failed transfer → Status: "Processing"

Bulk Actions

Select multiple requests and apply the same action to all at once.