Booking Settings
Available to: Admin, Super Admin
Configure booking-related settings — general parameters, rate cards, and complaint types.
Navigate to Bookings → Settings (/booking/settings).
General Settings
Configure global booking parameters:
| Field | Description |
|---|---|
| Name | Configuration name |
| Description | Setting description |
| Unit | Unit of measurement |
| Value | Configuration value |
These settings apply to all bookings across the platform.
Rate Card Management
General Machinery Rate Cards
Create and manage standard rate cards for machinery work. See Rate Cards for detailed field descriptions.
Transport Rate Cards
Create and manage rate cards for transport and trailer-related work.
Seasonal Rate Cards
Configure time-bound rate variations:
- Select a base rate card to inherit from
- Set the season start date and end date
- Override specific rate values for the season
- Set status: Pending, Active, or Inactive
Seasonal rate cards are available for both general and transport types.
Complaint Settings
Complaint Types
Configure the types of complaints that can be raised against bookings:
| Default Type | Description |
|---|---|
| Uneven Plowing | Quality issue with plowing work |
| Time Consuming | Work took longer than expected |
| Company service is not good | General service quality complaint |
| Other | Any other complaint type |
Admins can add, edit, or remove complaint types as needed.